Approximately 6 weeks.
Unsold items will be returned to seller or donated to charity. An email will be sent to collect any unsold items, if not collected within 14 days we will donate to charity on your behalf. If seller opts for returns to be mailed, this will be at seller’s expense.
Shipping
Items are only shipped domestically in Australia – no international shipping is provided.
All items are sent via Courier or Australia Post and tracking details will automatically be sent to you once dispatched. Items over $1,000 will be posted or couriered with added insurance.
All orders under $1000
• Small items: $25
• Large items: $45
All orders over $1000
•Small items: $40
•Large items: $60
Returns
All sales are final, we do not offer returns, refunds or exchanges. If an item is defective, please contact us via email at luxe@venla.com.au Once your return has been approved, please return to us within 5 business days.