Returns & Shipping Terms

RETURNS

All sales are final, we do not offer returns, refunds or exchanges. If an item is faulty please contact us via email at [email protected]  Once your return has been approved please return to us within 7 business days.

NATIONAL SHIPPING:

We ship to Australia only – no international shipping. All items are sent via Courier or Australia Post and tracking details will be sent to you once dispatched. All Orders: $30 shipping. Alternatively you can pick up at our VENLA Mosman store at no charge.
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Buy

If you are looking for the best selection of preloved fashion brands in Sydney, then VENLA is your place to start.
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Sell

At VENLA we have a range of services to make it easy for you resell your treasures.